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Frequently asked questions

What is the cost of JeevaCard?

JeevaCard is available for a one-time fee of ₹199. There are no recurring charges or hidden fees.

How long does it take to get a JeevaCard?

You can get a JeevaCard instantly through our app or at any partner clinic. NFC cards are delivered within 3-5 business days.

Is my data secure on JeevaCare?

Yes. We use AES-256 end-to-end encryption, regular security audits, and HIPAA-compliant practices to protect your data.

Can I share my records with specific doctors?

Yes. You have complete control over who can access your records. You can grant or revoke access at any time.

Does JeevaCare work offline?

Yes. JeevaCard works offline at partner clinics. The app also has offline functionality for viewing cached records.

How do I delete my account?

You can request account deletion anytime through your settings. Your data will be securely deleted within 30 days.

Prefer email right now?

Write to jeevacare.health@gmail.com. We are a small team — for emergencies use the phone number on this page; we will get back as soon as we can.