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Frequently asked questions

What is the cost of JeevaCard?↓

JeevaCard is available for a one-time fee of ₹199. There are no recurring charges or hidden fees.

How long does it take to get a JeevaCard?↓

You can get a JeevaCard instantly through our app or at any partner clinic. NFC cards are delivered within 3-5 business days.

Is my data secure on JeevaCare?↓

Yes. We use AES-256 end-to-end encryption, regular security audits, and HIPAA-compliant practices to protect your data.

Can I share my records with specific doctors?↓

Yes. You have complete control over who can access your records. You can grant or revoke access at any time.

Does JeevaCare work offline?↓

Yes. JeevaCard works offline at partner clinics. The app also has offline functionality for viewing cached records.

How do I delete my account?↓

You can request account deletion anytime through your settings. Your data will be securely deleted within 30 days.

Prefer email right now?

Write to jeevacare.health@gmail.com. We are a small team — for emergencies use the phone number on this page; we will get back as soon as we can.